The staff's warm compassion during our difficult visit made a significant difference. We also enjoyed the comedy show, which brought laughter amid our sorrowful circumstances.

The breakfast included great options and good value. However, the pool area felt uninviting, lacking proper lighting.

i had a great stay at heritage inn hotel & convention centre during my recent trip to cranbrook. the beds were super comfortable, and the breakfast options were satisfying. the friendly service made everything even better!

the tv in my room didn’t work.

Everything! Friendly staff, clean facilities, good breakfast options!

the heritage inn hotel & convention centre is perfect for motorcycle travelers, with air conditioning ready to cool you off after a hot ride. i loved the hot tub and fitness center—great for unwinding. plus, the breakfast was decent with various options included.

totally recommend

the heritage inn hotel & convention centre has nice big, clean rooms with a good-sized refrigerator and microwave. their hot breakfast included great coffee, and the friendly staff was amazing, especially with the front desk open after midnight for late arrivals.

totally recommend

We enjoyed staying at the Premier Suite with plenty of space for our family. The kids loved the breakfasts offered, especially the pancakes and fruit station, and we appreciated the convenient location near hiking trails for some outdoor fun with our partner.

My children wished the air conditioning worked better during hot weather.

Excellent breakfast with a variety of options, and the hot tub was just right—not too hot, and very well maintained. The air conditioning in the room provided a refreshing escape from the heat after a long motorcycle ride. Unfortunately, there was a concerning leak in the ceiling that created an uncomfortable situation in the bathroom early in the morning, which was distressing, especially considering the nature of my husband's health needs.

family-friendly amenities and excellent breakfast variety

spacious pool, great breakfast

small towels

Strongly recommend for a brief weekend stay

Comfortable beds, excellent breakfast, and convenient location near the airport made our short visit enjoyable and stress-free, providing everything we needed for a pleasant stay.

Everything was delightful.

My wife says that the pool towels were way too small.

The room was clean, but the hot tub was disappointing.

clean rooms and lovely restaurant atmosphere create unforgettable memories for future guests

The Heritage Inn Hotel & Convention Centre offers comfortable beds and a breakfast buffet perfect for fueling adventures. Plus, the friendly staff enhances the welcoming experience.